This Privacy Policy explains what information the Nzuko application ("Nzuko", "we", "us" or "our" in this policy, referring to the app and its operator) may process, why it is processed and how it is handled. Nzuko is operated by OJP Applications Ltd, a company registered in England (company number 12530029). Our website is https://ojpapps.com/.
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Who operates Nzuko
Nzuko is provided by OJP Applications Ltd. When this policy refers to "we", "us" or "our", it means OJP Applications Ltd. For any privacy-related questions about Nzuko, contact hello@ojpapps.com.
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What information Nzuko may process
Nzuko is designed to help you message, call, plan and navigate with the people in your circle. Depending on how you use the app, it may process:
- account information, such as your name, email address, phone number and profile details;
- messages and group chat content you send and receive, including photos, videos and other media you share;
- call information, such as call participants, times, duration and missed-call records;
- contacts you save, invite or add to your favourites;
- reminders, events and tasks you create, including content drafted with AI assistance;
- location information when you use Sat Nav and directions;
- device and usage information, such as your device type, operating system, app version and how you interact with the app;
- your preferences and settings, such as your chosen theme.
Messages, media and call content can contain personal information about you and other people. Please treat what you share through Nzuko with care, as described below.
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Why the information is processed
Nzuko processes the information above to provide the features you use, including creating and securing your account, delivering messages and group chats, connecting audio and video calls, saving contacts and favourites, sending reminders and notifications, providing Sat Nav directions and keeping your information in sync across your devices and the web. You remain in control of what you share and with whom.
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Messages and calls
Unlike apps that work entirely on your device, Nzuko delivers messages and calls through our systems and the networks used to operate the service. Message content is transmitted to and through our service so it can be delivered to your recipients and synced across your devices and the web. Call connections rely on the participants' devices and network infrastructure to establish the audio or video session.
We do not use the content of your private messages to target advertising, and we do not sell your personal information.
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Contacts and invites
With your permission, Nzuko can access contacts on your device so you can find people you know, save contacts in the app and send invitations. You control whether this permission is granted, and you can change it at any time in your device settings.
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Location and Sat Nav
When you use Sat Nav, Nzuko may use your device's location to show where you are, search destinations, preview routes and provide turn-by-turn driving and walking directions with voice guidance. Location is used to provide the navigation features you request. If you choose to open directions in Google Maps or Apple Maps, your use of those services is governed by their own terms and privacy practices.
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AI-assisted reminders
Some reminder features may use an external AI provider to help draft birthdays, events and tasks. If you use such a feature and a provider is configured, the content you enter for that reminder may be transmitted to that provider so it can generate a suggestion on our behalf. Transmission happens only when you use a feature that relies on an external provider, and only for the content needed to provide that feature. The external provider's own terms and privacy practices may also apply.
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Care with sensitive information
Please exercise care when sharing sensitive information. Before sending messages, media or reminder content that contains sensitive personal, financial or health information, consider who will see it and whether a feature uses an external provider. You are responsible for the content you choose to share through Nzuko.
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Permissions used by the app
Depending on the platform and the features you use, Nzuko may request permissions such as:
- camera and microphone access, so you can take photos or videos to share and make audio or video calls;
- photo and media access, so you can share images and other files;
- contacts access, so you can find, save and invite people you know;
- location access, so Sat Nav can provide directions and voice guidance;
- permission to show notifications, so you can receive messages, calls and reminders.
You can control these permissions through your device settings. Some features will not work without the relevant permission.
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Third-party services
Nzuko is distributed through the Apple App Store and Google Play Store, whose terms and privacy practices apply to your purchase and account with them. If you use a feature that relies on an external AI provider or an external maps service, that provider may process the content or location needed for that feature, as described above. We do not sell your personal information.
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Retention
Account information is retained while your account is active. Message and call information is retained for as long as needed to provide the service, including delivering messages and syncing them across your devices and the web. You can delete content through the app, and you can delete your account as described below. Any information processed by a third-party service is retained according to that service's terms and our processing instructions, and only for as long as needed to provide the relevant feature.
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Security
We take reasonable measures to help protect information processed through Nzuko from misuse, loss and unauthorised access. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. You can help protect your account by choosing a strong password, keeping your device secure and not sharing your account details with others.
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Your rights
Depending on where you live, you may have rights in relation to personal information, including the right to access, correct or delete information, to object to or restrict certain processing, and to withdraw consent where consent is the basis for processing. To exercise any of these rights, contact hello@ojpapps.com.
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Deletion and account closure
You can delete messages, media, reminders and contacts at any time through the app, clear the app's data on your device, or delete the app. You can also delete your Nzuko account through the app's settings or by contacting hello@ojpapps.com, and we will delete or anonymise the personal information associated with your account in line with our retention obligations.
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Children's privacy
Nzuko is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through Nzuko, contact us at hello@ojpapps.com and we will take steps to address it.
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International processing
If you use Nzuko outside the United Kingdom, your information, including message and call data, may be transmitted to, and processed in, countries other than your own, including the United States, where our service providers operate. We take reasonable steps to protect information when it is processed by third-party services.
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Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when it was last changed. Continued use of Nzuko after changes are made means you accept the updated policy, where permitted by law.
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Contact information
If you have questions about this Privacy Policy or how Nzuko handles information, contact:
- hello@ojpapps.com
- OJP Applications Ltd, ojpapps.com